Always
Common today
Multilingual AI phone employees
AI phone agents that never keep your customers waiting.
Overview
What is Werkborg?
An AI phone employee that speaks naturally, works inside your systems and never puts a caller on hold.
Common today
Scripted voice bot
The Werkborg way
AI phone employee
Werkborg live
call experience
Pick a use case, tell us where to call and hear how a Werkborg phone employee handles it.
Something went wrong. Please check the form and try again.
A clinic line at 08:00: the agent greets in Dutch or English, finds the first free slot per practitioner, books it, and texts the confirmation — while reception is still opening the doors.
A technical service line after hours: the agent triages the fault, decides whether it is an emergency, dispatches the on-call engineer and logs the case with a summary.
Capabilities
A phone employee that listens, answers and acts
Speech, understanding and telephony orchestrated so a call feels like a conversation, not a query
Answers immediately
Every call is picked up on the first ring — outside opening hours, during peaks and when the team is already on the phone.
Speaks your customer's language
Dutch, English, German, French and more, chosen per caller or per number.
Knows when to listen
Handles interruptions, pauses and thinking-out-loud without talking over the caller.
Capabilities
Werkborg Conversation Intelligence: know what happens on the line
Test before you go live
Run the agent through your own scenarios — awkward callers, missing data, background noise — and see the outcome before a customer hears it.
Review every conversation
Transcripts and summaries for all calls, so quality review covers the whole line instead of a hand-picked sample.
Report on what callers ask
Group calls by reason, outcome, language and hand-off so you can act on the questions that keep coming back.
Connect your systems
Built around the phone call.
Inbound calls
Outbound calls
Follow-up messages
API & webhooks
Inbound calls
Outbound calls
Follow-up messages
API & webhooks
Capabilities
Werkborg Phone Infrastructure: your numbers, your network
Keep your own number
Callers keep dialling the number on your door and your invoices; Werkborg answers behind it.
Connect over SIP
Werkborg is designed to sit alongside your existing telephony provider over SIP, so nothing has to be replaced first.
Appointment booking
Route calls to Werkborg only when the team is busy, closed or on the road — or let it take the whole line.
Human call transfer
Define exactly when a call goes to a person: urgency, subject, caller request or a failed answer.
Privacy and control
Privacy and control for European businesses
Werkborg is being built for Dutch and European organisations: data minimisation by default, clear retention settings and a written record of what the agent did on every call.
FAQ
Frequently asked questions
What is an AI phone agent?
An AI phone agent is software that answers or places phone calls on behalf of a business. It listens, understands what the caller wants, answers questions, performs actions such as booking an appointment, and hands the call to a colleague when that is the right outcome. Werkborg calls them phone employees because they work a shift on your line rather than replacing your team.
What can a Werkborg phone employee do during a call?
Answer inbound calls, place outbound calls, answer customer questions, create or move appointments, qualify leads, collect structured customer information, transfer to a colleague when appropriate, and produce a summary of the conversation afterwards.
Which languages does Werkborg speak?
Werkborg is built multilingual, with Dutch and English first and further European languages per agent. The language can follow the number that was dialled or switch when the caller does.
Can Werkborg keep our existing phone number?
Yes. Werkborg is designed to sit behind your current number and telephony provider over SIP, so you can route the whole line, only out-of-hours traffic, or just the overflow to the agent.
When does the agent hand over to a person?
Whenever your rules say so: an urgent subject, an explicit request for a colleague, a question the agent cannot answer from your material, or a step you decided a human must own. The colleague receives the context that was already collected.
Which systems can Werkborg connect to?
Werkborg is built to work with the calendar, CRM and business systems you already use, through their APIs or webhooks. We confirm per deployment which connections are in place — we do not list integrations that are not live.
Does Werkborg replace our call centre team?
No. It takes the repetitive, high-volume part of the line — opening hours questions, appointments, order status, qualification — so your team can spend its time on conversations that need judgement.
How is this different from an IVR menu?
An IVR asks the caller to press numbers and follow a fixed tree. A Werkborg agent lets the caller explain the reason for calling in their own words, answers or acts immediately, and routes the rest without a menu.
What happens to call recordings and transcripts?
You decide what is stored and for how long. Werkborg is built for data minimisation: only the fields your call flow needs, with configurable retention and redaction of personal details in transcripts.
Is the live demo on this site a real call?
Yes. The demo on this page places a real outbound call through our telephony backend to the number you enter, using the same agent stack as a production line. Your number is used only to place that one call and is not stored or shared.
Which businesses is Werkborg for?
Organisations with real phone traffic and appointment-driven work: clinics and dental practices, law firms, estate agents, automotive businesses, hotels and restaurants, logistics, technical and home services, and small businesses whose phone rings more often than they can answer.
How do we get started?
Try the live demo to hear the interaction, then book a demo with us. We map your current call flow, agree what the agent may do and what always goes to a person, and test it against your own scenarios before it takes a single live call.
What is an AI phone agent?
An AI phone agent is software that answers or places phone calls on behalf of a business. It listens, understands what the caller wants, answers questions, performs actions such as booking an appointment, and hands the call to a colleague when that is the right outcome. Werkborg calls them phone employees because they work a shift on your line rather than replacing your team.
