Structured intake instead of a voicemail
Every enquiry is recorded the same way — who called, what they need, how urgent it is — so your team opens a structured note instead of a missed-call notification.
What it does
Asks a short set of qualifying questions you define, records the answers verbatim where it matters, and routes the summary to the right person or queue.
Scoring, not deciding
The agent can flag an enquiry as urgent or high-value based on rules you set. It does not make the sales decision — a person reviews every qualified lead before any commercial follow-up happens.
Consent
Callers are told what happens with their details before anything is recorded, and the agent does not add anyone to a marketing list without explicit agreement.
Next step
Define the questions and routing rules for one enquiry type; test it against real call patterns before it replaces a manual intake step.